Privacy Policy
Last updated: May 7, 2026
1. Introduction
Aries AI ("we", "our", or "us") operates the ariesai.in website and the Aries AI platform (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information We Collect
- Account Information: Name, email address, business name, phone number when you sign up.
- Business Data: Business type, services, FAQs, and other information you provide to train your AI assistant.
- WhatsApp Messages: Messages processed through our platform between you and your customers via WhatsApp Business API.
- Usage Data: Analytics on how you interact with our dashboard, including page views, feature usage, and session duration.
- Payment Information: Processed securely by our payment partner Razorpay. We do not store credit card numbers.
3. How We Use Your Information
- To provide, maintain, and improve our AI-powered WhatsApp automation Service.
- To train your custom AI assistant with your business-specific information.
- To process and deliver WhatsApp messages on your behalf via Meta's official WhatsApp Business API.
- To send you transactional emails (billing, account alerts, service notifications).
- To provide customer support and respond to inquiries.
- To detect, prevent, and address fraud and security issues.
4. Data Sharing & Third Parties
We share data only with the following categories of service providers, solely for operating the Service:
- Meta (WhatsApp Business API): Message delivery and processing.
- Google (Gemini AI): AI language model for generating conversational responses.
- Supabase: Secure database hosting and authentication.
- Razorpay: Payment processing.
- Resend: Transactional email delivery.
We do
not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for stored credentials and tokens.
- Row-Level Security (RLS) for complete tenant data isolation.
- HTTPS encryption for all data in transit.
- HMAC signature verification for all incoming webhooks.
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we delete your personal data within 30 days, except where retention is required by law. WhatsApp message logs are retained for up to 90 days for service quality and dispute resolution.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information via your dashboard.
- Export your data in a machine-readable format.
- Withdraw consent for data processing at any time.
- Request complete account and data deletion by contacting us.
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Children's Privacy
Our Service is not directed to anyone under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: